Dispensary Staff Training & Compliance Reporting
When working in your dispensary customer satisfaction, understanding the company’s mission and regulatory compliance should be your employee’s top priorities.
For employees to be successful in your dispensary they need to have a baseline level of knowledge to provide your customers great experience, training includes topics such as:
- Cannabis History
- Dispensary Operations
- Educating Patients
- Cannabis Safety
- Patient/Customer Experience
- State Laws
Knowing your dispensary product, how much you can sell to patients and the best techniques to complete the sale are critical to your success as part of a dispensary team.
The dispensary must also play the role of a responsible community member, both in their local community with all of stringent regulations and this can be a difficult task to accomplish without proper training.
The key to handling all of these roles with the greatest ease and efficiency is education because the value of having a staff (or being a part of a team) that consistently gives the same informed message is incalculable.